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LP Med Device Hero

See it. Show it. Solve it.

Add Vision to Your Service Interactions.

Digitize manual, day-to-day activities with visual automation for increased efficiency, improved compliance, and fewer errors.

Get a 1:1 Demo
sciex

This is more than just having a video call with a customer. The functionality is absolutely transformational for our business.

We can annotate, we can share documents and diagrams, and we steer customers to the actions we want them to take.


Senior Service Manager for Oceania & ASEAN
Sciex
ge-healthcare

The partnership that we have developed with SightCall revolutionizes the way we are able to support customers in the field.

By reducing medical device downtime, we are helping healthcare providers spend more time on the diagnosis, treatment and monitoring of their patients.

Service Operations Manager
GE Healthcare

Too busy right now?

Watch Demo Video

Decrease Downtime with Visual Support

1-Apr-02-2025-05-56-26-1305-PM

Smart Install

Provide technicians installation support for capital equipment using live video with AR support. Or give patients a convenient way to self-install medical devices at home.

2-Apr-02-2025-05-56-26-1690-PM

Better Triage

Diagnose and troubleshoot device issues remotely with visual instructions that help users fix problems on their own. Escalate to real-time video any time an extra set of eyes is needed.

3-Apr-02-2025-05-56-41-6426-PM

Error Proof

Increase safety, improve accuracy, and reduce errors with self-serve inspection instructions. Stay one touch away from an expert with SightCall’s video network.

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Skill Bridge

AR annotations and overlays allow remote experts to guide less experienced technicians to faster problem resolutions through a real-time collaborative environment.

Improving the metrics that matter

50%
Reduced Truck Rolls
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69%
Decreased Average Handling Time
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40%
Increased First Time Fix Rate
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Companies That Trust SightCall

HIPAA Compliance

SightCall will work with your health care organization to create HIPAA compliant visual assistance use cases that protect the rights of patients, physicians and technicians.

SightCall has been designed such that healthcare providers and other Covered Entities may use our services for video communication in a manner that is consistent with their HIPAA obligations.

We do not have access to identifiable health information, and we protect and encrypt all audio, video, and screen sharing data.

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Ready for a 1:1 demo?

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