Streamline Operations with Remote Inspection

It reduces the lifetime of the claim, cutting the time of travel for the field adjuster, and giving us the power to grow our business without hiring more adjusters.

It has given Optima Seguros a competitive advantage amongst our industry peers.

While some were thinking this was a temporary solution, we all know now that’s not the case.

Now, that the tool has been implemented and it’s so easy to use, we’re getting great feedback.

By using SightCall, we ensure that our field teams are partnered directly with our technical experts, making sure they are part of the repair and troubleshooting network every step of the way.

We can virtually place a technical expert next to a field engineer on a site by using the interactive video and augmented reality features of this application.

What I really like about the video inspection tool is that it provides new options to my clients.

In times when the policyholder is difficult to reach, this tool is a great answer to the question of how to quickly and competently handle claims without travelling but once you have experienced it, it quickly becomes clear what potential the tool has in terms of time and cost savings.