---
title: Visual AI & Digital Self-Service - NICE Webinar
description: SightCall VISION empowers customers service organizations to deliver full visual experiences helping customers and agents see more and solve faster.
image: https://get.sightcall.com/hubfs/custom-video-thumbnails/visAI-thumb.jpg
---

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# **Unlock the Power of Visual AI** 

### Elevating Customer Service with NICE CX One and SightCall VISION

Discover how visual AI is revolutionizing customer service and claims management in this in-depth webinar presented by NICE and SightCall. Whether you're a contact center leader, customer service professional, or involved in insurance claims, this session offers valuable insights into the practical applications of visual support technology.

In this webinar, you will learn:

- How visual claims management is speeding up resolutions and reducing fraud in the insurance industry
- The role of AI-driven visual support in enhancing first-call resolution and improving customer experience
- Real-world success stories from leading companies like Allianz and AXA, showcasing the tangible benefits of these innovations

[![SightCall-VIsion_Logo_white-darkBG-1](https://get.sightcall.com/hs-fs/hubfs/SightCall-VIsion_Logo_white-darkBG-1.png?width=300&height=141&name=SightCall-VIsion_Logo_white-darkBG-1.png "SightCall-VIsion_Logo_white-darkBG-1")](https://get.sightcall.com/?hsLang=en)

[![NICE CXone Black and Blue@2x](https://get.sightcall.com/hs-fs/hubfs/customer%20logos%20-%20color/NICE%20CXone%20Black%20and%20Blue@2x.png?width=400&height=72&name=NICE%20CXone%20Black%20and%20Blue@2x.png "NICE CXone Black and Blue@2x")](https://get.sightcall.com/?hsLang=en)

## Visual Journeys That Transform Support

All NICE CXone customers have access to SightCall VISION, a bold new visual service platform that combines AR-enhanced live video with digital process automation and multimodal generative AI to build more visual, intuitive, and personalized customer experiences.

- **Supercharge Self-Service:** Guide customers through visual steps that leverage their mobile device camera 
- **Improve FCR:** Agents are empowered to understand the problem faster and guide customers to resolutions with live visual support 
- **Improve Agent Experience:** Your Agents focus on helping customers instead of repetitive reporting tasks

 

![cust-hero-2024_2](https://get.sightcall.com/hubfs/cust-hero-2024_2.jpg "cust-hero-2024_2")

### **Customer Support**

Pre-Call Data Collection / Visual self-service / Live video support

### **Healthcare**

Remote Patient Monitoring / Virtual Care / Device Support

### **Insurance**

First Notification of Loss / Inspections / Claims Settlement

### **Retail & Manufacturing**

Maintenance & Repairs / Warranty & Claims Return / Installation

## Companies That Trust SightCall

- ![ford](https://get.sightcall.com/hs-fs/hubfs/customer%20logos%20-%20color/ford.png?width=220&height=110&name=ford.png)
- ![iFit logo](https://get.sightcall.com/hs-fs/hubfs/iFit%20logo.png?width=220&height=110&name=iFit%20logo.png)
- ![loreal](https://get.sightcall.com/hs-fs/hubfs/customer%20logos%20-%20color/loreal.png?width=220&height=110&name=loreal.png)
- ![Canon logo](https://get.sightcall.com/hs-fs/hubfs/Canon%20logo.png?width=220&height=110&name=Canon%20logo.png)
- ![Lavazza logo](https://get.sightcall.com/hs-fs/hubfs/Lavazza%20logo.png?width=220&height=110&name=Lavazza%20logo.png)

![Asset 1](https://get.sightcall.com/hubfs/icons/Asset%201.svg "Asset 1")

## Request a SightCall Demo

Seeing is believing! Schedule a live demo with one of our product specialists to learn how SightCall VISION can optimize service efficiency for your organization.

[![SightCall-Logo-White](https://get.sightcall.com/hubfs/SightCall-Logo-White.svg "SightCall-Logo-White")](https://sightcall.com)

#### Solve Service Problems in Real-Time with Remote Visual Support

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