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Watch the full video replay here:

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VI Conference Opening Keynote

Visual Intelligence: The Future of Service

SightCall CEO Thomas Cottereau kicks off the event with a powerful message about the service knowledge crisis. He shares how to capture expert know-how before it disappears—and why that’s a game-changer for every service team.

VI Conference Customer Spotlight

The Value of Tacit Knowledge

Hear how Peak Scientific uses SightCall to capture expert knowledge and turn everyday service calls into training tools. Global Head of Service Mike Hughes explains how this simple shift is improving support, onboarding, and performance across the board.

VI Conference Xpert Knowledge Demo

Xpert Knowledge™ Demo

Watch Tyler Beck walk through a live support session with SightCall VISION and show how Xpert Knowledge™ turns it into a ready-to-use video tutorial—instantly. No editing, no extra work—just useful how-to content your team can use right away.

VI Conference ROI of Knowledge Capture

The ROI of Knowledge in Field Service

David Swift breaks down how visual knowledge boosts first-time fix rates, cuts costs, and speeds up onboarding. See how just a few minutes saved per job can add up to millions in value.

VI Conference Service Council

Service Council Insights

John Carroll of Service Council shares real-world data on what’s holding service teams back—and how Visual Intelligence helps. Discover how companies are rethinking training, support, and the customer experience.

VI Conference Product Roadmap

What's Next for Visual Intelligence?

Get a first look at what’s coming next from SightCall, including wearable support, AI search, and AR-powered guidance. CEO Thomas Cottereau shares the company’s bold vision to make visual learning the future of service.

 

Secure your service expertise with Xpert Knowledge™